We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
Apart from the car park being full it was a very nice experience.
Pinehill Hospital
Friday, 15 March 2024
Very efficient
Pinehill Hospital
Thursday, 14 March 2024
The process of being booked in with Dr Kirk was very quick. I received an efficient service from all the team involved.
Pinehill Hospital
Friday, 16 February 2024
Staff efficient and caring.
Pinehill Hospital
Friday, 16 February 2024
I found the experience very calm well executed and was made to feel very comfortable
Pinehill Hospital
Thursday, 15 February 2024
Staff are very pleasant and professional
Pinehill Hospital
Wednesday, 14 February 2024
Everything’s easy and all the staff are very helpful
Pinehill Hospital
Tuesday, 6 February 2024
Recently had a hip replacement and from my first consultation to my physio the staff and duty of care has been excellent. Everyone is polite and friendly and rooms are clean and have every thing you need .
Pinehill Hospital
Wednesday, 31 January 2024
Hospital was very clean, friendly staff and appointments were always on time with no waiting
Pinehill Hospital
Thursday, 25 January 2024
Pinehill Hospital
Friday, 19 January 2024
I had an operation at Pinehill in late November. I found all the staff to be very caring. Everything was explained to me thoroughly. I found the hospital to be clean and nothing was lacking. Food wise there was enough variety to find something you liked. I think my only criticism was no follow up call after I went home to see how I was doing, although I had all the information of who to call if I did any problems, other than that I have no complaint and would certainly recommend the hospital.
Pinehill Hospital
Monday, 15 January 2024
Every aspect of my treatment and my time spent in the hospital has been exceptional. Every member of staff has made me feel welcome and comfortable.
Pinehill Hospital
Wednesday, 10 January 2024
I’m giving three stars purely on the basis that I can’t seem to get an appointment soon enough to treat my rheumatoid arthritis. I’ve got an ultrasound booked on the 18th Jan and the next available appointment is 23rd Feb? So more than a month to wait! Unfortunately that means I wont be able to start medication within the 12 week window of when my symptoms started.
Pinehill Hospital
Thursday, 4 January 2024
10Dec 2023 I had a bad experience. I hope is a one off. Specialists are good, the administration and specially the radiology depatment are terrible. I had my MRI nearly 3 weeks ago and I applied for a copy. They came back with a rude email to fill out the form I already sent them. No email for complaints on the Ramsey website, just the web form. No replies after days. --- Update on the 13th of Dec Finally the issue was resolved and actions were promised by the hospital. Think might have been a one off problem in the Radiology department due to the introduction of new conent management tools. I received the emails at the end and all the data I needed. The delay was bad but life is more about how a problem is resolved.
Pinehill Hospital
Wednesday, 13 December 2023
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