Following the lifting of restrictions by the Government, we would like to reassure all our patients that the way we interact with you will not be changing. All staff and consultants will continue to wear face coverings and maintain social distancing, and we require our patients and visitors to do the same, so that we are all protected.

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Patient Feedback


The following comments were made by patients when we asked their opinion. All comments taken from ‘We Value Your Opinion’ Forms and letters.

Here are a few examples of recent comments from patients; 

“Nursing care was excellent. In fact all good. Don’t change continuous improvement. Not needed in my view. Very good. First time I’ve been here without my wife. The nurses, I would say, went beyond in helping me. Little things like leaving the window ajar. EXCELLENT!”

Suren Nair

“Everyone was polite, helpful and couldn’t do enough for you”

Rod Elliott      5/16

“Staff made my stay a pleasure. Surgeon and surgical team all brilliant. Nurses and all staff were fantastic and put me at ease”

Melanie Stevens    17/6/16

“Nothing could be improved on. I was violently sick several times after the op. All the nurses on duty plus the cleaners were amazing with their kindness to me. There was a lovely young girl and 2 or 3 young lads who brought my excellent meals. They were very polite and respectful every time. I last stayed at Pinehill in 2004 and it’s a wonderful hospital to stay in”

Mrs Sandra Freeman   12/7/16

“Well staffed with caring professional staff”

D G Woodhouse

“All the care I received was first class from consultation with surgeon right through to the care throughout the surgery provided by all nursing staff. Thank you”

Sally Davies    16/7/16

“The staff were caring and considerate and supported me when I was nervous and anxious. They were all so caring, everyone I met. The process was very efficient and you were kept fully informed and was checked on regularly. I think being the first time here I have nothing to compare it to but the staff were an outstanding team and everything was very well run.”

Ms Kirstie Simmonds   4/8/16

“Excellent nursing care and I did appreciate a room on my own”

Mrs Patricia Sills  5/8/16

“I was especially impressed by the excellent patient skills possessed by every single member of my ‘care team’. Thank you. I can honestly say that there is very little room indeed for any improvement!!”

Nicola Evans   10/8/16

“All staff very friendly. Nothing is any trouble. Very well done all of you. All is perfect. Nice having lots of information from everybody. Most reassuring.”

June Game    13/9/16

“Everything one would have expected from a Ramsay Health Care service. A big thank you to all”

Dehzil Male     15/9/16

“Could not fault anything Mr Samuel and his team were excellent. Pitty the other hospitals could not have the same standards. I was very well looked after by my nurse Julie who was very nice and made sure I understood everything. And the support before going into my pain clinic was excellent”

Ms H A Goode    20/9/16

Click here for some of our older testimonials

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FINANCE AVAILABLE

Spread the cost of your treatment

  • Fixed monthly payments over a term that enables you to budget
  • Loan money paid directly to Ramsay Health Care
  • A loan designed to put more expensive health procedures within easier reach
  • Simple Online application
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PRIVATE PATIENT PLEDGE

THE BEST OF CARE

  • Your choice of consultant
  • No cancellations
  • Appointments to suit you
  • 0% finance available
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  • Fixed price packages
  • Unlimited aftercare
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