Hospital Directors Welcome
If you ever need healthcare of any kind, we hope that you would make Pinehill Hospital your first choice based on our reputation for excellent clinical services, our facilities and our friendly Consultants and staff. We are your local private hospital in the heart of your community.
We have over 30 years of service provided by our excellent teams of Doctors, Nurses, Healthcare Professionals and hotel service staff. As part of a national private healthcare company of 36 facilities, we have shared and developed best practice and can offer a solution for almost every one of your healthcare needs.
As well as expert medical care we have invested in our facilities to bring you the surroundings and the care that will make your stay more comfortable and aid a speedy recovery. We have recently committed to a huge investment in Pinehill which has already seen a larger, more welcoming reception area, newly refurbished en-suite bedrooms and a newly designed and refurbished Physiotherapy Department. We will be continuing this investment through out the hospital over the coming year.
We have also invested in the last few years in new state of the art equipment and services. This includes upgrading all our x-ray equipment, adding new operating theatres and ward bedrooms. We are now better placed than ever to provide an excellent service and to meet the needs of our local population.
We know that safety and cleanliness are key factors for you in the service you receive. We continually work with our infection control staff to ensure that our infection rates are exceptionally low and we have had no cases of hospital acquired MRSA for the last 5 years. That is a real testament to our staff and the rigorous cleaning regimes we have in place.
All our staff are appropriately trained and continually updated so that you can be assured of an excellent clinical service based on current research. We are able to accept children and provide a specialist service of trained nurses and doctors.
Lastly, we encourage feedback from our patients and have very high satisfaction rates. In a recent survey (April 2015) 94.4% would recommend us to friends and family. 97.6% felt they were fully involved in decisions about their treatment and 100% felt they had enough privacy and were treated with dignity. However if at any time you do have concerns, you will be encouraged to speak to our staff who will always want to help you and make your stay as comfortable as possible. We can supply you with a 'We Value Your Opinion' form to complete and would welcome your comments. You can even speak to a member of the senior management team at any time during your stay and we will be happy to help you.
I look forward to welcoming you to Pinehill Hospital and should you wish an individual appointment to see me, I will be delighted to meet you.
Chris Burrows - Hospital Director