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Leave your feedback

If you would like to leave feedback regarding your care at Pinehill Hospital please follow the links below to submit your feedback: 

We do, of course hope that you were satisfied with the service and attention we gave you here at Pinehill. If we have, in some way, fallen short of your expectations, we do want to hear from you. Please do speak to us when you are in Pinehill and we will do everything we can to help you. If you do feel you would like to write to us, 'We Value Your Opinion' card are all around the hospital or ask a member of staff for a copy. If you feel that you would like to take a more formal route, please follow the guidance notes on 'How to make a complaint step by step'. 

Here are a few examples of recent comments from patients; 

"Made me feel very comfortable! Vanessa was a great help in every way, amazing people to have working here’."

May 2017

"Caring, efficient staff’."

May 2017

"Five star care - excellent staff!!"

May 2017

"All the staff are very friendly and patient. They all took time to listen to me and made me feel completely at ease."

May 2017

"I have been treated with the utmost courtesy and understanding by all the staff I have met. Most appreciated."

May 2017

"Very professional, efficient but also good atmosphere and friendly staff. Well done! Thanks!"

May 2017

"Staff have been incredible. Extremely kind and thoughtful. They all do an amazing job. Thank you!"

May 2017

"The service and care provided by nursing staff and doctors is excellent."

May 2017

"Excellent and efficient service in a lovely well run and clean environment."

May 2017

"My son had his first ever operation yesterday and he was very nervous before going in. All the staff were fantastic. In particular a nurse called Vanessa who immediately made my son feel at ease, I can't thank her enough for her interactions with Liam she really did make all the difference."

May 2017

"I've been coming to Pinehill for many years. The staff, drs and nurses are amazing. They don't rush you to leave the hospital they let you leave in your own time. The hospital is always clean and tidy."

May 2017

"I went in for a endoscopy under Mr Gupta, and what can I say! Absolutely fantastic care! Nurses were fantastic and Mr Gupta made the procedure so easy and quick, everything was explained to the fullest! I was in and out of hospital within 3 hours! Thank you for your 5* care!"

May 2017

"The Friendly smiling faces to greet you, the personal touch from staff always there for you. So professional and helpful. Spotlessly clean. I was treated for a Meniscus Tear in my Knee. My Anethatist and Surgeon were wonderful explained everything. Thanks to everyone at Pinehill. By choice wouldn't go anywhere else."

May 2017

"Effective & efficient with friendly staff across all disciplines."

April 2017

"Very friendly staff, nothing is too much for them to help you. Punctual and very professional."

April 2017

"My daughter was in for a tonsillectomy. They were fantastic from start to finish. Giving the best care whilst she was there and best advise when she was sent home thank you for the excellent care from all."

April 2017